2-1-1 VIRGINIA is an easy-to-remember, 3-digit number to dial to access free and confidential information & referrals to available community and health & human services. 2-1-1 is available 24 hours/7 days a week. Although 2-1-1 does not provide direct financial assistance, information and referral specialists can make referrals to agencies and services that may be able to help.